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Store Info and Policies

Payments

Payments must be received before your order is processed. 
Payments Accepted: 
*Visa, Mastercard, American Express, Discover and Paypal
*Money Order 
*Personal checks 

To mail a payment, please send to: 
Homespun from the Heart 
P.O. Box 155 
Bath, PA 18014

Shipping

Shipping will be determined by actual weight and destination of your order. The automatic shipping calculator determines the actual shipping price by the U.S. Postal Service.

In stock orders will be sent approximately 48 hours from receipt of payment.
Made-to-order items will be sent 2-3 weeks from receipt of payment. If you need it sooner, please let me know when you place your order.

We do our best to safely package all items that leave our destination however, there are times when things happen that is out of our control. It is your choice to purchase insurance for an additional fee (USPS rates), however if you do not purchase insurance, we are not held responsible for damages. 

Custom Orders and Requests

Creating a special doll for you or someone you love brings me joy! 

Most prices are approximately the same as what you see here; I would not charge extra to give your doll blond hair and a cat dress. However, depending on the degree of difficulty and extras requested, there could be a surcharge to your order. Please email me first to discuss your request.  

During the busiest time of the year (July - January), please allow up to 4 weeks for me to make your doll.  

My Guarantee

All of my items are handmade by me with lots of tender love and care. I want you to be satisfied with your product and know that you are paying for a quality designed and created item.

However, unless an item is grossly misstated, I do not accept returns. If you have questions before you purchase something, please ask. 
Absolutely no returns on patterns!


Privacy Policy

Please know that your privacy is very important to us! When placing an order, you will be required to create an account that will store your contact information (name, address, shipping address, phone number and email address). This information will be stored so that the next time you shop with us, all you will need to do is log in to your account. This information is used only to process orders.

Your information will remain confidential. We will not distribute or sell any of the information you have given us. We will not allow a third party access to your personal information and we will not solicit you or contact you outside of the ordering process.

We do have a mailing list and if you have decided to sign up for this, you will receive an occasional newsletter via email, notifying you of new products being added or any specials we are running.

Copyright and Pattern information

All of my patterns are copyright, you may make these for fun or profit but please give credit to me as the designer. Why? Because alot of time went into each design and if you enjoy them, someone else might too. AND because I like to be credited for my design. I make a living selling my patterns and dolls, so please do not steal my work.

Now for the not-so-fun part. Due to some recent activity that's come to my attention, I need to clarify my copyright terms and conditions.

"You may trade or sell this original pattern as long as you have not made copies copying of this pattern is not allowed."

This statement refers to a hard copy, printed pattern you have ordered from me. You may sell or trade the original hard copy printed pattern. You may NOT forward, print, copy or 'share' my patterns with another person. digital or printed. If you do that, you are in violation of my copyright terms and if I find out, I will pursue it with my attorney. You may not sell digital copies of any of my patterns.

I reserve the right to refuse an order if I believe there is any violation of copyright infringement.

Pattern Ordering Information

If you are new to my website, please note that all patterns are automatically listed as "Instant Download" patterns. After you checkout, you will receive another email with a link to your pattern; this link expires in 2 weeks so if you happen to miss it, please email me ASAP so I can get your patterns to you.

Now I also have tutorials all available for FREE, available too as instant download. Please click on the Patterns category (left side) to see all patterns and free tutorials available.

If you prefer to have your patterns printed and mailed, check the box below the picture and there will be a $3 fee for this service within the U.S. (or select your country)

*Some patterns and all tutorials are ONLY available as instant download.*